Human touch is crucial

MHouse till

SOLID software and dependable hardware are important, but retailers should also take the human element into account when choosing an EPOS firm according to Faisal Sattar, director at MHouse.

Sattar said that through running a chain of its own stores, MHouse is able to provide real working examples of EPOS best practice, providing retailers with a real-life demonstration of how systems can improve performance for their business.

“We can give real working examples of where our best EPOS practices have made a difference in store.  Analysing reports and implementing changes from the data to ensure intelligent decisions have been made will make a store more profitable,” he said.

“For example a good EPOS system with powerful reporting abilities is going to make retailers a far greater return than any other type of in-store tech.”